Resident Benefits Package
Welcome to the One Stop Resident Benefits Package powered by Second Nature!
Benefits so good, you may never want to leave.
WELCOME TO RESIDENT BENEFITS PLUS!
We have added even more benefits to enhance your resident experience with One Stop Property Management. Enjoy these PLUS benefits in addition to our standard package benefits when you enroll in the PLUS package.
PLUS: On-demand Pest Control Service
Powered by Pest Share, each year you may submit up to four pest control service requests for active/visible pests. Each service request covers a maximum of three pest types and includes a 30-day warranty. Covered pests include household ants (inside only), fleas, ticks, bed bugs, mice (baiting and trapping), weevils, cockroaches, mites, and spiders. You'll receive updates via phone or email from Pest Share, and their Service Provider with pre-treatment instructions and to schedule your appointment. A Pest Share Network Service Provider will visit your home to take care of the pests. You also receive discounted rates on pest control services for any pets not covered by the service plan.
PLUS: No Fee eCheck payments
We will cover the fee charged by the payment service provider so you no longer pay for eCheck/EFT processing. No further action is required. Feel free to set up autopay in your tenant portal at any time.
Standard Resident Benefits Package
These great benefits are included in both the PLUS and Standard Resident Benefits Packages:
Credit Building
We report every rent payment, so you build credit. Average increases of 23 to 42 points in resident scores, so you can qualify for more and save hundreds. We can report up to the past 24 months for an immediate boost.
Resident Rewards Program
Rent day is now rewards day. You’ll get cash, gift cards, and exclusive discounts you can use to save up to $4500/year on everyday expenses.
Filter Delivery Service
Air Filters Shipped Directly to your Front Door! Changing filters, a known tenant responsibility, is now as easy as opening the front door. For our properties with HVAC, we’ve made every effort to ensure your obligation to change the filter(s) is as easy as possible by having them delivered to your door approximately every 90 days, or as required by the property’s HVAC system. This helps you save up to 15% on monthly heating & cooling bills up to $250/year, improves indoor air quality, and reduces the hassles and liability of repairs.
$1M Identity Protection
1 in 4 Americans are victims of identity fraud. All adult leaseholders get $1M
coverage backed by AIG, monitoring through IBM’s Watson, and a dedicated,
US-based Identity Restoration Specialist.
Move-In Concierge
One call sets up utility, cable, and internet services – and helps you get the best
promos and discount codes available.
Multiple pay options
Pay via EFT/Auto pay, pay via credit/debit card, or pay cash at any of our participating
locations including Walmart, 7-Eleven, CVS, Walgreens, and Casey’s General Store.
Payment processor fees may apply.
24/7 Maintenance Coordination
It always seems like things happen after hours. This makes reporting those pesky
maintenance issues easy and fast either online or by phone.
Vetted Vendor Network
Everyone who services your home is screened to exceed our standards for insurance, licensing, and professionalism for the job. We find the technicians, and you can feel comfortable knowing they are reputable, licensed, and insured.
Preventative Maintenance
Every year a member of our team will come to your home and perform a survey inspection of the property including checking smoke and CO detectors, HVAC unit and filters. Our process helps to reduce future maintenance concerns during your tenancy and can help lower your utility costs.
For a premium experience sign up for our optional Renters Insurance Program! You can add this to both the PLUS and Standard packages.
Renters Insurance Program
We’ve secured the industry-leading value policy from an A-rated carrier. You’ll
benefit by being added to our master policy so all of your insurance
requirements in the lease are met. If you want a retail individual policy, you can
still get that at any time.
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